Case studies

5 case studies

• Healthcare

  Illustrative

  Evening bookings for a dental clinic group

  Before

  20%

  After

  90%

  Booking requests answered within 5 minutes · Illustrative figure

• E-commerce

  Illustrative

  Faster replies for an online store's support team

  Before

  6 hours

  After

  1 hour

  Median first reply time · Illustrative figure

• Logistics

  Illustrative

  Less manual typing in a logistics finance team

  Before

  8 minutes

  After

  2 minutes

  Time per invoice · Illustrative figure

• Technology

  Illustrative

  Same-day replies to inbound sales leads

  Before

  26 hours

  After

  0.5 hours

  Median time to first reply · Illustrative figure

• Hospitality

  Illustrative

  Screening seasonal applications for a hotel group